Maintenance contracts will be offered to cover new door openers
supplied. These will be available on an annual basis renewable on the
anniversary of the purchase. Maintenance contracts for periods of up to 5 years
will be made available to purchase in advance.
Product coming onto maintenance:
If the maintenance product is out of maintenance due to the fact
that the option was not renewed, or not taken out at the time of purchase or the
product was purchased independently, the offer of a maintenance contract will
only be made at the discretion of the company. This will also be subject to
payment for an inspection of the door opener to ascertain its worthiness for
maintenance cover. Any work required to bring the product up to maintenance
standard will be quoted and must be paid prior to coming onto maintenance.
To recognise the fact that multiple year contracts are paid for
in advance, a discount is given each year based on the previous years equivalent
cost per annum. This is currently set to reflect a cost that represents 90% of
the previous years cost. Therefore on a 5 year contract the saving over the
period would amount to 18.0% compared to paying each year.
Included is an annual service visit, fault repairs on site,
replacement batteries and consumable items such as nuts, bolts, spacers, etc.
but excluding major parts such as motor, gearbox, circuit board etc.
For further information please contact us.
